Outsourced Services

We are Australasia’s premier outsourced outbound sales company.

We provide outbound calling, inbound calling, live chat customer service and sales.

Having a variety of services available means that we can create a sales plan that is best suited to your business to achieve the results that you need. 

We are able to achieve sales for your business with an exceptional sales team who have experience in the utilities, telecommunications, and paid television industries. 

This means that they know the industry and the product. We have key staff in the position of product leader, meaning that they are an expert in the specific product to provide training to staff about the technical side of the product. Are team are fully trained and coached by the experts who leaders in the industries.

Areas of Expertise

Outbound Calling

In our outbound calling service, we call potential customers and sell them your service or product. This can be done either hot, warm or cold calling. This can be done in a variety of different services, such as customer acquisition, win backs, and retention.

Inbound Calling

We provide all your inbound customer service or sales needs. We are able to qualify what the customer wants and seek a solution that will best satisfy them.

Live Chat

With more and more customers browsing your services online, having a live chat services means that we answer customers questions in real time. This service means that customers enquiries are being met in real time.